Settings in the Portal
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Go to Setup - Global Settings - Technical and tools and deactivate Roomz account and Google account, only leave Microsoft as on yes.
Now you can go to the register myROOMZ and allow self-signup. (This allows the system to accept new users, if this setting is on No, you will have to add every user to the user list. It makes more sense to have only one user database in Microsoft)
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For myROOMZ Mobile, the users shall select only Microsoft to login:
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Settings on Microsoft side
To allow ROOMZ to authenticate the users with Microsoft, you need to give granted admin access to the ROOMZ Enterprise app. The app can be found if you try to log in with Microsoft:
View if you are an admin | View if you are an user | View if you are a user and not allowed to accept the permission |
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In this case, you can check the | In this case, you can accept the enterprise application for you, all other users will have to do the same | In this case, your organisation does not allow you to accept the enterprise application. You can send a request to your M365 Admin. You can contact them as well to see if they got your request. |
If you have any further questions or issues with the login, please get in touch with our fantastic support team