Content
| Table of Contents | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...
If you followed the mentioned steps and still face the same issue, feel free to contact us under Contact
I have a red Firmware update symbol in the device list
If you have the following view on the device list, the ROOMZ server was not able to install the firmware update 3 times. To solve this issue, please contact our support team
...
...
How to get the SN / MAC of a device
In this page, we’ll explain to you the different methods how to get the serial numbers or mac addresses of your ROOMZ devices.
...
Now you can edit the Serial number and the MAC addresses as you wish.
Export a list of all devices
Navigate to Setup > Devices > Export to CSV
...
You’ll get a csv file with the data of the devices
...