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To give you as much flexibility as possible, a user can have different roles. For example: Workspace manager and booking manager, the rights are then cumulated.
All users can use myROOMZ with basic permissions, as soon as the myROOMZ Subscription is active.

Administrator

The Administrator is typically an IT Manager. The role Administrator as full access to all the settings of the administrator benefits complete control to IT and building settings over all ROOMZ products:

  • ROOMZ Portal

...

  • myROOMZ

...

  • ROOMZ Tools

...

Read and write to all sections

Expand
titlemyROOMZ
  • Release any desk bookings

  • Release any parking slot bookings

Expand
titleRoomz Tools

Full access to all features:

  • Network update / Read (Android app only)

  • Update Firmware

  • Server Certificate (OnPrem only)

  • Troubleshooting

    • Terminal

    • Network diagnostics

    • Server check

Workspace Manager

The Workspace Manger is typically a person how is responsible for the Workspaces and has partial access to

Expand
titlePortal

Read and write:

  • Analytics

  • Visualization

  • My Organisation

  • System Health

  • Settings

    • Devices

    • Viewers

    • Tags

    • Users (only able to create User)

Read only:

  • Settings

    • Subscriptions

    • Global Settings

      • Technical contact information

      • Technical and tools

      • myROOMZ

Expand
titleRoomz Tools
  • Troubleshooting

    • Terminal

    • Network Diagnostics

Booking Manager

The booking Manager doesn't have access to ROOMZ Portal. He is able to release bookings made from someone else.

Expand
titlemyROOMZ
  • Release any desk bookings

  • Release any parking slot bookings

No roles (User)

Can use myROOMZ (mobile app or desktop version) in order to see the live view of workspaces and find / book a space.  The User doesn't have access to ROOMZ Portal

...

Workspace Manager

He is responsible to ensure the highest level of employee experience and office optimization:

  • Full access to workspace environement, data analytics, visualization and system health

  • No access to IT settings

Booking Manager

His role is to make teams bookings more efficient and to take action if necessary:

  • Can release any desk/parking slot bookedin myROOMZ

  • No access to ROOMZ Portal

No roles (User)

Can use myROOMZ (mobile app or desktop version) in order to see the live view of workspaces and find / book a space.  The User doesn't have access to ROOMZ Portal

More info about myROOMZ can be found here: myROOMZ

Other “Roles” without a special permission:

Main System Admin:

This email address – ideally a generic one – is considered as the main responsible person for ROOMZ and will get important notification like this one. This e-mail address will also be notified in the renewal process. Please make sure to control if you have the right email address there.

Billing contact information:

This email address – ideally a generic one – is considered as the main responsible person regarding the renewal process. Often as accounting@domainname.com. If possible, this person / generic email address should not be the same as the Main System Admin. 

Technical contact information:

You can add one or more email address here. These people will be notified by change of status with the batteries. These people do not need access to the portal (can be somebody from the in-house facilities management or even an external contact person to the company).

Permission Matrix

Product

Category

Sub-Category

Action

User (no roles)

Booking Manager

Workspace Manager

Admin

Comment

Portal

 

Search Engine

Read

 

 

X

X

 

Read

 

 

X

X

Switch

 

 

X

X

If multiple regions

Analytics

Basic

Read

 

 

X

X

Advanced

Read

 

 

X

X

Visualization

 

Read

 

 

X

X

Write

 

 

X

X

Workspaces

 

Read

 

 

X

X

Write

 

 

X

X

System Health

 

Read

 

 

X

X

Settings

Booking Systems

Read

 

 

 

X

Write

 

 

 

X

Network Profiles

Read

 

 

 

X

Write

 

 

 

X

Devices

Read

 

 

X

X

Write

 

 

X

X

Viewers

Read

 

 

X

X

Write

 

 

X

X

Tags

Read

 

 

X

X

Write

 

 

X

X

Users

Read

 

 

X

X

Write

 

 

 

X

Creation of a User in the workspace menu

Write

 

 

X

X

Customers

Read

 

 

 

X

Write

 

 

 

X

Resellers

Read

 

 

 

X

Write

 

 

 

X

Subscriptions

Read

 

 

X

X

Global Settings - General

Read

 

 

 

X

Write

 

 

 

X

Global Settings - Billing info

Read

 

 

 

X

Write

 

 

 

X

Read

 

 

 

X

Write

 

 

 

X

Global Settings - Tech. Info

Read

 

 

X

X

Write

 

 

 

X

Global Settings - Tools

Read

 

 

X

X

Write

 

 

 

X

Read

 

 

X

X

Write

 

 

 

X

Export

 

 

 

X

Export

 

 

 

X

Global Settings - myROOMZ

Read

 

 

X

X

Write

 

 

 

X

Privacy

Read

 

 

 

X

Write

 

 

 

X

myROOMZ

Access

 

Read

X

 

 

 

Bookings

 

Release

 

X

 

X

Favorite users

 

Write

X

 

 

 

Other bookings

 

Read

X

 

 

 

Organization Switch

 

Read

X

 

 

 

User status

  • image-20240227-102050.png Active: The user is active

  • image-20240227-102219.png NotConfirmed: The user was invited but never logged in.

  • image-20240227-102302.png LockedOut: locked out for 10 minutes after 5 failed attempts.

...

  • Filter by Role (you can combine roles or search for multiple ones, if you combined two or more roles you can select if you would like to filter with and or with or):

    image-20240227-102843.pngImage Removedimage-20240301-130742.pngImage Added

  • Filter by text:

    image-20240227-103106.png

  • You can also combine both filters or search for a Domain only:

    image-20240227-103229.pngImage Removedimage-20240301-130706.pngImage Added