Device Health

Device Health

Content

Overview

The System Health – Devices page provides an overview of all registered devices and allows administrators to monitor status, apply filters, and adjust list settings. It is primarily used to quickly identify devices that need attention, check their connectivity and power state, and locate them within the building layout.

How to access the report

From the homescreen

From the homescreen, you can see a brief overview of the device’s health. If you click on details, you will be redirected to the device health page, and a filter will be set to only show devices with the status “need attention”:

image-20260312-094216.png

From the portal menu

To access the report without any preset filter, you can navigate to the health on the left and select “Device Health.”

image-20260312-094439.png

Filters

You can set the following filters for the displayed information:

image-20260312-095940.png
  • Status (Multiselect)

  • Friendly Name (Freetext)

  • Serialnumber (Freetext)

  • Type (Multiselect)

  • WiFi Signal (Multiselect)

  • Battery Voltage (Multiselect)

  • Lastseen (Dropdown)

  • Building (Multiselect)

  • Floor (Multiselect)

  • Workspace (freetext)

Below the report, you can change the page and select how many devices should be displayed on one page:

image-20260312-100140.png

How is the status calculated

Associated to a workspace

Last Communication

Wifi Signal

Battery Voltage

Final Status

Associated to a workspace

Last Communication

Wifi Signal

Battery Voltage

Final Status

Yes

In the last 24h

Good

Good

OK

Yes

In the last 24h

Moderate

Good

OK

Yes

In the last 24h

Weak

Any

Need Attention

Yes

In the last 24h

Any

Replace soon

Need Attention

Yes

In the last 24h

Any

Replace asap

Need Attention

Yes

More than 24h

Any

Any

Need Attention

Yes

More than 24h

Any

Any

Need Attention

No

In the last 24h

Good

Good

OK

No

In the last 24h

Any

Any

Need Attention

No

More than 24h

Any

Any

Unknown

No

Unknown

Any

Any

Unknown