FAQ - Frequently Asked Questions

We have several domains, only users from one domain can log in.

  • Send us a message, with all your domains, to: support@roomz.io and we will add them.

The auto-release of a meeting is not working

  • Make sure that the meeting was organized one day before the actual date.

  • The meeting will not be cancelled, it will be shorted to the duration set in the option sets

We use Single sign on (SSO) and would like to have a direct link to log-in to myROOMZ

Our ROOMZ Display is in a wrong language, we would like to change that

  • The language is a part of the setting of a building, you can change it in the details of the building under my organization.

Can a ROOMZ Display catch fire.

  • The safety of the displays was tested according to IEC 62368-1, which replaced IEC/EN 60950-1 and IEC 60065. The declaration of conformity can be found below, the corresponding test report is available on request.

     The housing of the displays consists exclusively of non-combustible RF1 materials (aluminium and glass). There are no external cables.