Network

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If you followed the mentioned steps and still face the same issue, feel free to contact us under https://roomzio.atlassian.net/wiki/spaces/SUP/pages/282492929


ROOMZ Devices Network Connection

If you notice that your devices are not connected anymore (connection status red in ROOMZ portal or not working like they should), follow the following steps:

For the display: https://roomzio.atlassian.net/wiki/spaces/SUP/pages/611188763/Display#Not-refreshing-%2F-showing-old-information

For the sensor: https://roomzio.atlassian.net/wiki/spaces/SUP/pages/611352580/Sensor#Status-red-%2F-not-connected