Content:

Error message “A corporate account is required to access myROOMZ.

If you log in with any account, and you get the following error message, please check the following steps:

Are you logged in with the account of the company or with a private account?
- If you are logged in with a private account, (often happen on a smartphone) go to your browser and log you out. (Microsoft side or Google side) Now you can go back to the myROOMZ Web or mobile and re-login
Is your company using myROOMZ (Desk booking or parking space reservation)?
- If so, ask your colleague if they are able to log in.
- If your looking for the ROOMZ Portal, use the following URL: https://portal.roomz.io/

To skip the first login page and come direct to the login page of your SSO provider, you can use the following link:
- For Microsoft https://my.roomz.io/?provider=Microsoft
- For Google: https://my.roomz.io/?provider=Google

Send us a message, with all your domains, to: support@roomz.io and we will add them.

To log-in, you can open my.roomz.io and choose to sign in with Microsft, Google or a specific Roomz Connector
If it is your first time on myRoomz, please go to “Create a new account”. You will be able to sign up via the connector setup by your Roomz administrators (In your organisation).

Please, be sure you are using your company email addresses to connect. If you are using your private computer / phone, you might be logged with your private address. If it is the case, you first need to log-out directly from your broswer (Microsoft or Google).
As mentioned above, if it is your first time, you have to sign-up first in order to connect.
Your administrator might not have set up the Microsoft, Google or Roomz connector. Please contact her/him to know which connector you are allowed to use.
Your administrator might not have set up the self-sign-up and he has to create your user in the Roomz Portal.