This example shows a ROOM Sensor, but the steps are the same for DESK and HUDDLE versions.
We recommend checking before installation of the backplate if the positioning if the sensor is correct, and if all wished area are covered and well detected.
Scan the "magnet area" of the sensor with a magnet, or switch the device off and on again. The LED should blink green on both leds, then the left led shall blink red, orange or green to show the battery status. (This sequence is valid for the devices with the latest Firmware version. Versions are updated regularly on the Cloud Server. If you have an On-Prem Server and this sequence isn't the same, get in touch with us for a firmware update).
During approximately 1 minute, the LED will then blink red, according to the movements detected. Move normally in the area, and check if the movements are correctly detected. Adjust the position of the device accordingly if some areas are not covered correctly.
The LED will stop blinking after a few minutes even if there is movement in the room or at the desk. This is a normal behavior and the movements are still detected. The level of battery and connection status is available at any time on the Dashboard.
In order to check the detection of the DESK Sensor, you can put your Smartphone on the floor in selfie mode. The front camera will help you check that the LED is blinking correctly, without breaking your back after installation