Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The sensor receives its "action plan" once a day at midnight. If the meeting was created beforehand, the function works. If the meeting was created during the day, the sensor has no information about it and the function does not work. Conclusion: The function only works for meetings created before midnight. If you still have the same error, follow these steps:

  1. Check in the Room option set if the function “Auto-Release” is enabled

  2. Control if the sensor is associated to the right Room Link the devices

  3. Check the health status of the sensor, if its not green, continue with https://roomzio.atlassian.net/wiki/spaces/SUP/pages/611352580/Sensor#Status-grey-%2F-Battery-0V-%2F-last-seen-date-01.01.1970-in-portal

  4. Control if the sensor is associated to the right Room Link the devices

  5. Check in the Room option set if the function “Auto-Release” is enabled

  6. Check in the https://roomzio.atlassian.net/wiki/spaces/SUP/pages/391839745/Basic#Workspace-reservation (Analytics) if there was a movement in the Room at that time, who disabled the function for that meeting

  7. Check the position of the sensor, do a Detection check

...