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  1. Try if a manual refresh over the buttons “View” + “Refresh” works

  2. Check the health (connectivity, battery) of the display in the portal

    1. If your display is offline, try to reconnect it with your WiFi, 5 - Connection to the Wi-Fi

    2. If your display shows a low battery, check if its still covered by warranty (mostly 2 years from registration date), if yes Request a RMA with ROOMZ support. If no contact your reseller to order a new battery

  3. Connect the display with ROOMZ Tools and check the terminal for more information's ROOMZTools

  4. If the health is all fine, please contact support@roomz.io

Wrong language

  • The language is a part of the setting of a building, you can change it in the details of the building under my organization:

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Agenda of room is not available

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