The requirements for using RoomzTools are:

  • Windows 8 / 10 or 11

  • If you are using a proxy server, please ensure that you authorize the traffic to ' HTTP/1.1' to ensure connectivity and the whole * domain

  • USB Micro-B cable with a connector of at least 5.7 mm (The cable must accept the data transfer, otherwise the device will not be detected)


Installation :

  1. ROOMZTools Software, available here (Version 2.6.6)

  2. Drivers if the devices not recognized : ROOMZTools - Drivers for USB connection - ROOMZ Support - Wiki (


RoomzTools allows you to: 

  • Write the network configuration of a device (including Radius Certificate)

  • Update the Firmware

  • Install a Server Certificate

  • Proceed to a network diagnostic (see the available Wi-Fi networks as seen by the device)

  • Read the terminal of a device

  • Check the connectivity to a server, and the supported Cipher Suites


Download the program and extract all the content of the *.zip file

If Smartscreen appears, click on More info and Run anyway

Just follow the steps one by one until ROOMZ Tools is installed

You will arrive on this screen, close it, and find the ROOMZTools icon in your start menu or on your desktop


Log in with an administrator account of your Roomz portal

You now have access to the features of ROOMZTools, depending on your level of privileges on the portal

Depending on your Windows Privileges during the installation, you could get an error message at the start of the program saying that the FTDI Drivers could not be loaded. In this case, please install manually the FTDI Drivers that can be found here, unplug the device, restart ROOMZTools, and plug the device again. It should now be recognized.


ROOMZTools needs to connect to the ROOMZ Server cloud in order to check if the user has the right to access to the different features available. 

If a proxy is active on your network, we recommend whitelisting the following addresses: 

Connection Procedure

Find the USB plug of your device. This operation is similar to changing a battery. 

Check it our here for Displays, and here for Sensors.

Features in detail

Network config

Write the network configuration of your choice on the device. You need to be an Administrator of the company owning the device to do this. You can also install a Radius Certificate if you're using WPA2 Enterprise.

Once the configuration is defined, click "Start writing".

Update Firmware

While the Firmware Updates are provided automatically in the Cloud and can also be triggered over the air for an On-Premise installation, you might want or need to flash your Device using USB.

Just choose "Flash ROOMZ image"

Open the *.bin file provided by ROOMZ and choose "Flash"

Server Certificate 

In case you choose to work with a certificate different from the ROOMZ Server Certificate, you can load the Server Certificate.

Open the chosen certificate (*.cer or *.der), and click "Upload", the Server Certificate will be loaded on the Device.

Network diagnostic (only available with 5GHz ROOMZ Displays, and ROOMZ Sensors)

Press "Diagnostic" with a ROOMZ device connected. The device will scan the available Wi-Fi networks around and show the SSID's and signal strength. If one or more SSID's match with the network configuration of the device, he will try to connect to it and show the result of this attempt. 


Click "Terminal", and choose the COM Port on which the ROOMZ Device is connected, click "Open"

When only one ROOMZ Device is connected to the computer, "AUTO" automatically recognizes your device and connects to it.

You can now monitor the actions of your ROOMZ Device, while using it or testing it. 

Exemple: "View-Refresh" - check the connection to the WLAN, etc.


Server check

This feature allows you to check the connectivity to your server, and the compatible Cipher Suites.

(This example shows a test on the cloud server, while this feature is mainly useful for On-Premise environments) 


For any requests, please contact