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If you followed the mentioned steps and still face the same issue, feel free to contact us under Contact
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How to renew the client secret (For application permission)
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Error Message : ClientSecretCredential authentication failed: A configuration issue is preventing authentication - check the error message from the server for details. If you receive this error message during the resource connection test, you need to create a new client secret : Go to your application in the Microsoft Azure / Entra ID portal and click on certificates & secrets :
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We want to have a connector with Multi-Factor-Authentication (MFA)
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You can use our connector with Delegation Permission: | https://roomzio.atlassian.net/wiki/spaces/SUP/pages/385122305
Share a resource with external persons
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If you want to share one or more resources with an external person you can create an iCal link and allow external bookings:
Once you have done this, you can share the iCal link with an external person. The external people can then invite the meeting room as attendee. The room will then accept the booking (if it is free) and the ROOMZ display will also show the appointment correctly.
For Outlook client users, if you receive an error when adding the calendar, please follow these steps; otherwise, the calendar will not be displayed:
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I have added a new resource in the Roomz portal, but it does not communicate, whereas the previous ones communicate correctly
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When adding a new resource in the Roomz portal, Roomz may not have access to the resource. Follow these steps to resolve the issue: 1. If you are using DelegationIf you are in delegation mode, you need to grant full access to the room to the user logged into the Roomz portal. Please refer to the following documentation point 3️⃣ : https://roomzio.atlassian.net/wiki/spaces/SUP/pages/385122305/Microsoft+365+Delegation+Permission#3%EF%B8%8F%E2%83%A3-Access-rights-%26-calendar-information 2. If you are using Application ModeIf you are in application mode, you must add the new room to the appropriate security group, as detailed in the documentation at point 4️⃣ : https://roomzio.atlassian.net/wiki/spaces/SUP/pages/529924106/Microsoft+365+Application+Permission+Security+group#4%EF%B8%8F%E2%83%A3-Add-a-new-resource-to-the-Mail-enabled-security-group |
How to install PowerShell on Mac
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2b. If after the installation you have “Next Steps” on the bottom, run the commands mentioned. If not continue with 3.
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