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ROOMZTools Software, available here (Version 2.67.84)
Drivers if the devices not recognized : ROOMZTools - Drivers for USB connection - ROOMZ Support - Wiki (atlassian.net)
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Once the configuration is defined, click "Start writing".
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Update Firmware
While the Firmware Updates are provided automatically in the Cloud and can also be triggered over the air for an On-Premise installation, you might want or need to flash your Device using USB.
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Open the *.bin file provided by ROOMZ and choose "Flash"
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Server Certificate
In case you choose to work with a certificate different from the ROOMZ Server Certificate, you can load the Server Certificate.
Open the chosen certificate (*.cer or *.der), and click "Upload", the Server Certificate will be loaded on the Device.
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Network diagnostic (only available with 5GHz ROOMZ Displays, and ROOMZ Sensors)
Press "Diagnostic" with a ROOMZ device connected. The device will scan the available Wi-Fi networks around and show the SSID's and signal strength. If one or more SSID's match with the network configuration of the device, he will try to connect to it and show the result of this attempt.
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Terminal
Click "Terminal", and choose the COM Port on which the ROOMZ Device is connected, click "Open"
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(This example shows a test on the cloud server, while this feature is mainly useful for On-Premise environments)
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Log extraction :
The support can ask you for the logs in the case of a troubleshooting, you can find them thanks to the menu at the top right of the Roomztools application
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Support
For any requests, please contact support@roomz.io