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If you followed the mentioned steps and still face the same issue, feel free to contact us under Contact
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Go to your “Entra ID” search for our ROOMZ application and create a new client secret, make sure to copy the value key. Navigate back to the ROOMZ portal and under setup > booking system > settings insert the new key.
https://roomzio.atlassian.net/wiki/spaces/SUP/pages/429850625/Booking+System#How611975392/Microsoft+365+Exchange+Online+FAQ#How-to-renew-the-client-secret-(For-application-permission)
Code: ErrorInvalidUser / Error no access / access denied
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If you have this or similar errors its common that your application or user don’t have access to the resource yet. Make sure all the commands from our configuration guide were executed successfully 2 - Booking System preparation
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Get-MailBoxPermission “enter resource email” “resource email” |
Code: ErrorAccessDenied ODATA disabled
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If you have this error, most likely the resource isn’t part of the mail enabled security group yet, so the application doesn’t have access to it. Add the resource to the security group over PowerShell command or https://roomzio.atlassian.net/wiki/spaces/SUP/pages/529924106/Old+way+Mail-enabled+security+group#2.2-Graphical-user-interface to solve the issue.
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Add-DistributionGroupMember -Identity "name of group" -Member "resource email" |