Content
If you followed the mentioned steps and still face the same issue, feel free to contact us under Contact
Lifetime
The lifespan of our product batteries typically ranges between 2 to 4 years, contingent upon usage patterns.
Factors influencing battery consumption include:
Polling Interval (1h recommended)
Network quality and architecture
Frequency of meetings or connections with our server
Status
Battery status indicators can be found under "System Health" or on the device itself under "Health":
Green indicates a healthy battery
Orange signifies a low battery, the device remains operational with no immediate action required
Red indicates a critically low battery requiring replacement
In the event of a red status, the designated technical contact email will receive a notification prompting battery replacement.
Recycling
For information on proper battery recycling procedures, please consult our dedicated article: Recycling and green product